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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Rettberg products

The group "New Technologies" offers for review the products of the plant Rettberg: distillation apparatuses, adapters, flasks, reaction vessels, nitrogen vacuum workstations, extraction apparatuses, sublimation apparatuses, cooling traps, Wulf bottles, dosing funnels, hoppers, gas washing bottles, gas distribution systems, chromatographic columns, flash chromatography columns, TLC sprayers, solvents, vacuum meters, desiccator systems, etdiometers, water sensors, centrifuge tubes, weighing bottles, hybridization flasks, rotary evaporator accessories, glass filters, glass connection systems and accessories, shut-off valves and valves
  • Distillation apparatuses Rettberg
    Distillation apparatuses
    13 70 75000, 13 40 87229, etc.
  • Adapters Rettberg
    Adapters
    134001829, 134039414, etc.
  • Flasks Rettberg
    Flasks
    1340180, 10700045, etc.
  • Reaction vessels and accessories Rettberg
    Reaction vessels and accessories
    13 42 112, 13 42 91000, etc.
  • Nitrogen vacuum workstations, accessories Rettberg
    Nitrogen vacuum workstations, accessories
    13 70 79500, 13 40 16016, etc.
  • Extraction machines, accessories Rettberg
    Extraction machines, accessories
    11 41 111, 13 46 84, etc.
  • Vacuum sublimation machines, accessories Rettberg
    Vacuum sublimation machines, accessories
    137022004, 137024001, etc.
  • Cooling traps, Wulf bottles Rettberg
    Cooling traps, Wulf bottles
    175010312, 134050136, etc.
  • Dividing funnels Rettberg
    Dividing funnels
    134041063, 134042236, etc.
  • Gas washing bottles Rettberg
    Gas washing bottles
    14452944, 114452936, etc.
  • Gas distribution systems, accessories Rettberg
    Gas distribution systems, accessories
    107000249, 107000227, etc.
  • Chromatography accessories Rettberg
    Chromatography accessories
    867010200, 867001211, etc.
  • Vacuum meters Rettberg
    Vacuum meters
    107000004, 397020000, etc.
  • Desiccator systems Rettberg
    Desiccator systems
    124000100, 124011300, etc.
  • Eudiometers Rettberg
    Eudiometers
    137011006, 137011008, etc.
  • Water sensors Rettberg
    Water sensors
    134065000 and others .
  • Centrifuge tubes Rettberg
    Centrifuge tubes
    113370411, 113370724, etc.
  • Bottles for weighing, flasks for hybridization Rettberg
    Bottles for weighing, flasks for hybridization
    134122110, 114215040, etc.
  • Accessories for rotary evaporators Rettberg
    Accessories for rotary evaporators
    137004412, 137004500, etc.
  • Glass Filters Rettberg
    Glass Filters
    13403433, 11251560, etc.
  • Glass connection systems, accessories Rettberg
    Glass connection systems, accessories
    286024404, 132923406, etc.
  • Shut-off valves and valves Rettberg
    Shut-off valves and valves
    10708001, 13451020, etc.

NEW TECHNOLOGIES GROUP

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